Crisisworks Training Videos
We offer a variety of training videos covering the essential functions of Crisisworks. Click on the heading below to access them. If you need further assistance, don’t hesitate to reach out.
Crisisworks Fundamentals
Crisisworks Introduction (43 mins)
Designed for beginners, this video provides an introduction to Crisisworks focusing on the Operations module. Learn how to enter Requests, Information entries, Logs, and utilise the Library. Note that this video does not cover the Recovery module and any Coordinator and Administration features. It’s recommended to watch this video before proceeding to the Crisisworks Coordinator tutorial.
Once you’ve watched the video, test your knowledge by completing a 1-page questionnaire in a simulated event. Download the Crisisworks Training Video Review Handout to get started.
Click here to start video
Relief Registration module (21 mins)
This video provides a step-by-step guide to the Relief Registrations module. Learn how to customise dropdown lists, make forms publicly available, and transition Relief Registrations to Recovery Cases for further follow-up. It’s tailored for Relief and Recovery users, as well as system administrators.
Click here to start video
Crisisworks Coordinators and System Administrators (60 mins)
This video is designed for Crisisworks Coordinators and looks at how to manage events and setting up and configure Crisisworks sites in preparation for emergencies. If you’re new to Crisisworks, it’s recommended to watch the Crisisworks Introduction video before proceeding with this tutorial.
Click here to start video
Work summaries - timesheets, expenses (22 mins)
This video goes through the Work Summary module. Staff can use the Work Summary module to add their work times, just like a timesheet.
Click here to start video
Rostering (47 mins)
This video goes through the Rostering module. Create rosters for multiple locations and shifts to easily track and manage staff in all roles.
Click here to start video
Crisisworks App videos
Crisisworks App features, including:
- How to draw on the map
- How to track your route
- Select assets using GPS
- App settings – Offline assets
Click here to start
Vulnerable Persons Register
Vulnerable Persons Register for VPR Coordinators (60 mins)
This live session recording for Council VPR Coordinators goes through set up and access, managing and assisting Agency Users, monitoring and searching vulnerable persons on the register as well as setting up and operating your own council as an Agency service provider.
More on the Vulnerable Persons in Emergencies Policy
Click here to start video
Vulnerable Persons Register for Agency Users (60 mins)
This live session recording for VPR Agency users goes through how to set up your Agency on the VPR, accessing the Register, managing your Agency account, and adding and maintaining records for your vulnerable clients.
More on the Vulnerable Persons in Emergencies Policy
Click here to start video
Recovery and Impact Assessments
Recovery Introduction (28 mins)
This video delivers a comprehensive introduction to the Recovery Module, tailored for beginners new to Crisisworks. Learn about Recovery Cases, how to create them, and efficiently manage Needs and Tasks. In the latter part of the video, we delve into recording impact and damage to affected private assets (properties).
Click here to start video
Relief Registration module (21 mins)
This video provides a step-by-step guide to the Relief Registrations module. Learn how to customise dropdown lists, make forms publicly available, and transition Relief Registrations to Recovery Cases for further follow-up. It’s tailored for Relief and Recovery users, as well as system administrators.
Click here to start video
Recovery System Administration (30 mins)
This video focuses on configuring the Recovery Module, covering tasks such as customising menu items (drop-down lists) and collaborating with external contractors. It’s specifically tailored for system administrators responsible for managing the backend of Crisisworks.
Click here to start video
Secondary Impact Assessments - for Environmental Health Officers (33 mins)
This video provides an demonstrates how Environmental Health Officers (EHOs) can work with Crisisworks Recovery Case records and the Environmental Health Assessment register to capture Secondary Impact Assessment information.
Click here to start video
Secondary Impact Assessments - field inspections (11 mins)
This quickstart video shows how to use the Crisisworks mobile App to collect data and conduct Secondary Impact Assessments in the field.
Click here to start video
EM-Impact Portal Report Integration (48 mins)
This video demonstrates how to upload Secondary Impact Assessment and recovery data directly from Crisisworks to Emergency Recovery Victoria’s EM-Impact Portal.
Click here to start video
Contractor set up and use (7 mins)
This video provides a full overview of how to set up Contractors for Fire Prevention and broader use in the Recovery module, adding Resources and setting up Contractors as Crisisworks users and assigning tasks.
Click here to start video
Crisisworks App videos
Crisisworks App features, including:
- How to draw on the map
- How to track your route
- Select assets using GPS
- App settings – Offline assets
Click here to start
Fire Prevention
Fire Prevention (36 mins)
This video provides a full overview of the Fire Prevention module and covers set up and access, conducting hazard assessments using the mobile App, and the workflow of the Fire Prevention Notices on the desktop interface.
Click here to start video
Contractor set up and use (7 mins)
This video provides a full overview of how to set up Contractors for Fire Prevention and broader use in the Recovery module, adding Resources and setting up Contractors as Crisisworks users and assigning tasks.
Click here to start video